Our secure server ensures that your personal details stay personal and you will be glad to know that we have never had any reports of fraudulent use of credit or debit card as a result of taking out insurance online with us, or of any other fraudulent use of information entered into our website.
Every transaction you make is protected by secure technology to make sure that your information does not go anywhere else but to us. We have inbuilt authentication, encryption and data integrity settings which are part of our secure server technology.
We also have Geo Trust certificate that is in place for you to see that we are who we say who we are. (You can check this by looking up the security info on the website while in secure mode) Unless we have otherwise agreed with you, all policies sold through the website are governed by English law and subject to the jurisdiction of the English courts.
We aim to provide a first class service. If you have any cause to complain, or feel we have not kept our promise, please contact the Customer Services Manager, CETA Insurance Limited, CETA House, Cromwell Business Park, Chipping Norton, Oxfordshire, OX7 5SR All the insurers that we deal with are members of or otherwise covered by the Insurance Ombudsman scheme. If you are still not satisfied then you should contact the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.
If you have any questions about security or privacy on our site, please contact us via email: info@lowerpremium.co.uk or telephone our technical support desk on 0845 450 5363.
